Amazon store management services, run inside your Seller Central

With us, Store Care costs $399 a month for one channel and up to 10 active SKUs, or $699 a month for up to 30 SKUs with ad management included up to $3,000 spend. Brands selling $1M or more a year use Ops Desk from $1,499 a month after a one-time 14-Day Ops Foundation from $1,500. Reimbursement claims are included with no commission. Amazon fees, inventory and ad spend are paid by you directly.

An outside team runs the daily work of a store you own: account health, listings, stock, buyer messages, claims and reporting. You keep the seller account in your name, approve prices, purchases and budgets and can leave with everything. It is not a store you buy. Our plans run on fixed published fees, and Full Relay is the only service with a commission option, agreed in writing.

No. You give our named team members their own access in Seller Central, through the route Amazon shows for outside service providers, and choose what each can do. You keep the owner login, our permissions exclude bank, payout and legal entity settings, and access is removed within 24 hours of a team change or the end of the work. Every user has multi-factor authentication and works from a company-managed device.

Store Care and Ops Desk run a first term of 3 months, then month to month with 30 days' notice by email from either side. There is no exit fee. Launches, the Foundation and modules are fixed fees, paid 50% at the start and 50% at go-live or acceptance. When you leave, you get a handover pack within 5 business days.

Yes, as a flat add-on next to the operations work: $299 a month up to $5,000 of monthly spend or $599 up to $20,000, never a percentage of spend. Store Care Plus includes it up to $3,000 of spend. You approve the rules and budgets, and you pay the ad spend to Amazon directly. Details are on our Amazon PPC management page.

Yes. Amazon Store Launch is $1,499 once: seller account and verification support, Brand Registry application support, up to 10 listings, your first FBA shipment and 30 days of support, in about 6 to 10 weeks. It is for founders with a real product and the budget for inventory, fees and ads. Start with the free Launch Readiness Check.

Not under Store Launch, Store Care or Ops Desk. Product research and sourcing sit in Full Relay, our managed store service: we research demand, competition and fees per unit, find and vet suppliers and run the store after launch. You approve every product, supplier and purchase, and you pay suppliers directly. Nobody can promise that a product will sell.

Owner-light, not owner-free. Plan on about 2 to 4 hours a week for approvals on prices, purchase orders, ad budgets and anything that affects your brand. We bring each decision to you with a recommendation and the numbers behind it, in the weekly review or sooner if it is urgent.

Yes, under the same team and the same fixed fees. Ops Desk Growth covers two channels and Scale covers three, with one stock count across Amazon, Walmart, Shopify and your 3PL so you do not oversell. Store Care Plus can cover two channels at up to 15 SKUs each. See Walmart marketplace management and Shopify store management.

No. We commit to the process in writing: daily checks, same-day action on health warnings, response times with a service credit, fixed scope and fixed fees. Sales, rankings and approvals depend on your product, price, reviews, competition and Amazon's decisions, and no one can promise them honestly.