PART OF FULL RELAY · PRODUCT RESEARCH AND SOURCING

Amazon product research and sourcing service, part of Full Relay

Our Amazon product research and sourcing service tests whether a product's numbers work after every fee before you buy it, then finds and vets a supplier who can make it to standard. It covers Walmart and Shopify too, and it is part of Full Relay, our managed store service. You approve every product and every supplier, you pay suppliers directly and the supplier relationship is yours.

Included in Full Relay · Research weeks 1 to 3, sourcing weeks 3 to 8 (typical) · You approve and pay every supplier

Quick answer

Product research and sourcing means choosing what to sell from evidence, then finding a supplier who can make it reliably. We check demand, competition, fees and margin per unit, category rules and safety requirements before you buy anything. Then we vet suppliers through license checks, audits, samples and inspection, negotiate MOQ and terms and build a landed cost. It is included in Full Relay; you approve and pay suppliers directly.

Most new stores take months to find steady sales, and some never do. Inventory, platform fees, freight and ad spend are paid by you. We do not sell stores and we never promise income.

How our product research works

Research answers one question: will this product, at a price shoppers accept, cover every cost of getting it to them with room to spare? We work through six checks in order, and a product that fails any one of them leaves the list.

  1. Demand signals

We start with demand the marketplaces measure themselves. On Amazon, Product Opportunity Explorer in Seller Central groups products into niches and shows search volume for related terms, units sold over the past 90 days, price trends, average ratings and how well searches turn into sales (Modern Retail, Oct 20, 2021). We read the niche, not one listing, and we look for steady demand over months rather than a spike.

For Walmart we check the same search terms on Walmart.com: how many sellers offer the product and how tightly prices cluster. For Shopify we add search demand outside the marketplaces and an estimate of the ad cost to win each customer, because a Shopify store brings its own traffic.

  1. Competition

Demand only matters if a new listing can earn a share of it. We look at how many established listings hold the first page, how many reviews they carry, how good their images and content are, how far apart their prices sit and whether one brand dominates. A niche where the leaders have tens of thousands of reviews needs a real product difference and a bigger launch budget. We tell you which kind of niche you are looking at.

  1. Fee and margin math per unit

Every product gets a per-unit cost and margin sheet before anyone orders a sample. On Amazon the referral fee is a percentage of the sale price that varies by category, with a minimum per item: 15% is common, some categories are lower and some higher (sell.amazon.com/pricing, checked Oct 20, 2026). Walmart's referral fee is set by contract category, 15% for the Everything Else category, with each category on its own rate (Walmart referral fee schedule, Mar 9, 2026). FBA and WFS fees depend on size and weight, so we use measured dimensions once samples arrive.

Illustrative · sample figures

Per unit, sold on Amazon through FBAProduct AProduct B
Planned price$24.99$24.99
Referral fee at 15%$3.75$3.75
FBA fulfillment fee (by measured size and weight)$4.20$6.90
Landed cost$6.10$6.10
Launch ad cost per unit sold$4.00$4.00
Margin per unit, before storage, returns and overheads$6.94$4.24
Share of price28%17%

Same price, same landed cost, same ads. Product B is bulkier, so it pays $2.70 more to Amazon on every unit and falls below a 20% floor. The sheet compares products; it does not forecast how many units either one would sell. We would show you both and recommend against B unless the packaging can be made smaller. Our fee and margin calculator runs the same math on your own numbers.

  1. Regulatory and category gating checks

Some products need approval, test reports or certificates before a marketplace will let you sell them, and some cannot be sold at all. We check before you spend on samples.

  • Category approval. Amazon requires approval for certain categories and products, and Walmart's catalog must follow its Prohibited Products Policy (Walmart Marketplace FAQ).
  • Children's products. Products designed or intended primarily for children 12 and under need a Children's Product Certificate from the US manufacturer or importer, based on testing by a CPSC-accepted third-party lab. Since Jul 8, 2026, importers of most regulated consumer products must also file certificate data electronically with US Customs when the goods enter (CPSC).
  • Dietary supplements. Since April 2024, Amazon has required supplements to be verified by a third-party testing, inspection and certification organization, started from the Manage Your Compliance dashboard (NutraIngredients, Apr 5, 2024).
  • Dangerous goods. Products with batteries, liquids, aerosols or magnets go through Amazon's hazmat review and can carry extra costs or limits.
  • Forced labor. US Customs presumes goods made wholly or partly in the Xinjiang region, or by an entity on the UFLPA Entity List, are barred from entry unless the importer proves otherwise with clear and convincing evidence (CBP, Uyghur Forced Labor Prevention Act, effective Jun 21, 2022). We ask suppliers to trace materials such as cotton and polysilicon before we shortlist them.

We are not your lawyer or your compliance lab. Where a product needs a legal opinion or formal testing, we say so and include the cost in the product's numbers.

  1. Intellectual property

We search for trademarks and patents that a product or its name could infringe, and we check that the brand name you want is free to file. A product that copies a protected design leaves the list, however good its numbers.

  1. Kill criteria and the shortlist

Before research starts, we agree kill criteria with you in writing: a minimum share of price left per unit, a maximum first-order budget, categories you will not sell and any gating you will not take on. Products that pass everything go on a shortlist. You choose which, if any, go to sourcing.

What a product shortlist contains

Each product on the shortlist arrives on a one-page brief, so you can compare them side by side.

SectionWhat it shows
DemandSearch volume, 90-day units for the niche, trend direction
CompetitionTop listings, review counts, price band, brand concentration
Unit economicsPrice, every platform fee, landed cost estimate, ad cost, amount left per unit
Gating and complianceApprovals, certificates or tests needed, and their cost
First orderSuggested quantity, cash needed for stock and freight, reorder point
RisksWhat could make this product fail, in plain words
RecommendationGo, go with conditions or do not buy

How we vet suppliers

Sourcing turns an approved product into a supplier you can trust with your money. We work through these steps for every supplier we put in front of you.

  1. Find candidates. We look for factories that make the product, not only trading companies that resell it, and we shortlist several so you have a real choice.
  2. Check the business license. We confirm the company exists, is registered for the activity and matches the name on the bank account it wants paid into, using the government business registry in its country (for example China's National Enterprise Credit Information Publicity System).
  3. Check history. Export experience to the US, the product categories it already makes, references from other buyers where it will share them and any certifications it claims, checked against the issuer.
  4. Audit the factory. A third-party factory audit or a live video walk-through of the production line, the quality control station and the warehouse, depending on order size and risk.
  5. Order and test samples. Samples from two or three suppliers, measured, weighed, used and tested against every claim you plan to make on the listing. The approved sample becomes the golden sample the order is inspected against.
  6. Collect compliance documents. Test reports, certificates and material declarations the product needs, in your company's name where the rules require it.
  7. Negotiate quote and terms. Unit price and price breaks, minimum order quantity, lead time, packaging, labeling, payment terms and the Incoterm. We ask for the balance payment to be tied to a passed inspection.
  8. Write the order. A purchase order in your name with the specification, golden sample reference, packaging and FBA prep and labeling rules, inspection terms and delivery date. Amazon stopped offering prep and item labeling services for US FBA shipments on Jan 1, 2026, so units must leave the factory ready (Amazon, Jul 28, 2025).
  9. Inspect before shipment. An independent pre-shipment inspection against the golden sample and an AQL sampling plan agreed in writing. If the order fails, it does not ship until it is fixed.

You approve the supplier and the purchase order, and you pay the supplier directly. The supplier contract and every invoice are in your company's name.

Incoterms in plain words

The Incoterm on a quote decides where the supplier's job ends and yours begins, and so which costs are already in the price. Incoterms 2020, published by the International Chamber of Commerce, is a set of eleven three-letter trade terms (ICC). These four come up most often on supplier quotes.

TermThe supplier's price coversYou still pay for
EXW (Ex Works)Goods ready at the factoryPickup, export clearance, ocean or air freight, import duty, delivery
FCA (Free Carrier)Goods handed to your carrier, cleared for exportMain freight, import duty, delivery
FOB (Free On Board)Goods loaded on the vessel at the port of export; sea freight onlyOcean freight, insurance, import duty, delivery
DDP (Delivered Duty Paid)Goods delivered to your address with duties paidUsually nothing more, but the price is higher and you see less of the cost

We usually ask for FOB or FCA quotes, because they let you compare suppliers on the same basis and choose your own forwarder. DDP looks simple, but it hides freight and duty inside one number.

Landed cost, line by line

Landed cost is what one unit costs by the time it is ready to sell: the product plus every cost of getting it there. It is the number the margin math depends on, so we build it line by line and update it with real quotes.

Illustrative · sample figures, 1,000 units shipped by ocean

LineOrder totalPer unit
Product at the FOB price$3,400$3.40
Ocean freight and origin charges$650$0.65
Import duty at the rate for the product's tariff code$510$0.51
Customs broker, bond and filing fees$300$0.30
Pre-shipment inspection$350$0.35
US drayage and delivery to the warehouse or prep center$450$0.45
Prep, labels and inbound to FBA$440$0.44
Landed cost$6,100$6.10

Three rules matter here. Duty depends on the product's tariff classification and origin, and rates have changed often since 2025, so we check the current rate with your customs broker the week you order. Low-value shipments no longer enter duty-free: the de minimis exemption was suspended from Aug 29, 2025 (verified platform fact). And for ocean freight, the Importer Security Filing must reach US Customs no later than 24 hours before the cargo is loaded on the vessel at the foreign port (19 CFR 149.2), which your broker or forwarder files.

Our Landed Cost Desk module keeps these numbers current for brands that reorder often.

Who owns what, and who pays whom

The work is ours. The decisions, the money and the relationships are yours.

YouEcom Relays
Product choiceApprove each product from the shortlistResearch and recommend
Supplier choiceApprove the supplierFind, vet, audit and sample
Purchase orderSign it, in your company's nameDraft it with the full specification
PaymentPay the supplier, forwarder, broker and inspector directlyNever handle your funds
Supplier relationshipYours, with direct contact detailsDay-to-day follow-up on your behalf
InventoryYours, wherever it sitsTrack it from factory to warehouse

If you leave Full Relay, you keep every supplier contact, sample record, purchase order and test report.

How long research and sourcing take

Typically, research runs in weeks 1 to 3 and sourcing in weeks 3 to 8 of a Full Relay engagement, with launch from week 6 to 12. These are typical times, not promises. Sample shipping, factory schedules, test labs and how quickly you decide set the real pace, and production lead times for a first order are often several weeks on their own.

How to get our Amazon product research and sourcing service

Product research and sourcing are part of Full Relay, our managed store service, and are not sold on their own. Ops Desk, Store Care and Store Launch do not include them.

Full RelayResearch and sourcing included
Performance model: $2,499, then a commission on your store's results at a rate set in your written agreementAs set out in your agreement
Retainer Starter: $1,499 onboarding, then $999 a month1 product line
Retainer Growth: $1,499 onboarding, then $1,999 a monthUp to 3 product lines
Retainer Full Scale: $1,499 onboarding, then $3,999 a monthOngoing

Samples, inspections, testing, inventory, freight, duties and broker fees are paid by you directly. Retainers have a first term of 3 months, then run month to month with 30 days' notice. Prices exclude sales tax where it applies. See Pricing and terms.

If you already have a product and a supplier, you do not need this. Store Launch sets up your store for a fixed fee from $999 per channel. Channel detail: Full Relay on Amazon, on Walmart and on Shopify.

What we do not do

  • We do not sell product lists, "winning products" or ready-made stores.
  • We do not buy stock for you or pay suppliers on your behalf.
  • We do not shortlist products that copy protected designs or brands, or plan to dropship onto Amazon.
  • We do not promise a product will sell. Research lowers the odds of an obvious mistake; it does not remove the risk.

If you are comparing providers, our guide to a managed store service vs a store-for-sale program lists the warning signs.

Questions

Questions owners ask about product research and sourcing

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How much does product research and sourcing cost?

It is included in Full Relay. The performance model is $2,499 at signing plus a commission on your store's results at a rate set in your agreement. The retainer is $1,499 onboarding, then $999 a month for 1 product line, $1,999 for up to 3 or $3,999 for ongoing research and sourcing. Samples, inspection, inventory and freight are paid by you.

Can I buy product research on its own?

No. Research and sourcing are part of Full Relay, because a product decision only makes sense with the launch and daily running planned around it. If you already have a product, Store Launch or Store Care may suit you better and cost less.

Do you choose the product for me?

We recommend; you decide. Each product on the shortlist comes with demand evidence, competition, fees, landed cost, gating and risks, plus a go or do-not-buy recommendation. Nothing moves to sourcing without your written approval.

Do you pay the supplier for me?

No. You pay suppliers, forwarders, customs brokers and inspectors directly, and every purchase order is in your company's name. We negotiate, follow up and inspect, but your money never passes through us.

Which countries do you source from?

Wherever the product is made well at the right cost: domestic US makers as well as overseas factories. The country changes the duty, freight time and checks needed, and the landed cost shows each difference before you choose.

How do you know a supplier is real?

We check the business license in the government registry of the supplier's country, confirm the bank account name matches, review export history and references, and audit the factory through a third party or a live video walk-through. Samples and a pre-shipment inspection test the product itself.

What is an MOQ and can you lower it?

The minimum order quantity is the smallest order a factory will accept, often set by its material and setup costs. We negotiate it, and a smaller first order at a higher unit price can be the safer choice for a new product. The landed cost shows both options.

What happens if the order fails inspection?

It does not ship until it is fixed. We ask for balance payment terms tied to a passed inspection, so the supplier has a reason to fix the problem. The inspection report goes to you with photos and the defects found.

Will a researched product sell?

Nobody can promise that. Research tests demand, competition and unit economics, which lowers the odds of an obvious mistake. Sales still depend on the listing, price, reviews, ads and competitors. Most new stores take months to find steady sales, and some never do.

Sources10 sources
  1. 01modernretail.coAmazon Product Opportunity Explorer, Oct 20, 2021; checked Oct 20, 2026Primary
  2. 02sell.amazon.comreferral fees by category; checked Oct 20, 2026Primary
  3. 03marketplace.walmart.comWalmart seller requirements and Prohibited Products Policy; checked Oct 20, 2026Primary
  4. 04cpsc.govchecked Oct 20, 2026Primary
  5. 05nutraingredients.comAmazon supplement policy, Apr 2024; checked Oct 20, 2026Primary
  6. 06cbp.govchecked Oct 20, 2026Primary
  7. 07ecfr.govImporter Security Filing timing; checked Oct 20, 2026Primary
  8. 08iccwbo.orgchecked Oct 20, 2026Primary
  9. 09developer-docs.amazonAmazon, Jul 28, 2025; checked Oct 20, 2026Primary
  10. 10cpsc.goveFiling of certificates with CBP from Jul 8, 2026; checked Oct 20, 2026Primary

Next step

Test a product idea before you order a sample.

Talk to an ops lead for 30 minutes, free, about the product you have in mind and what Full Relay would check first. No pitch deck. A real person replies within one business hour, 9am to 6pm US Central, Monday to Friday.

We make no promise of revenue, profit, rankings or advertising results. We are not a law firm, customs broker or testing lab. Amazon, Walmart and Shopify are trademarks of their owners; Ecom Relays is not affiliated with them.

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