Disclosures

Amazon, Walmart and Shopify are trademarks of their owners. Ecom Relays is not affiliated with them, and they do not endorse us. We show a platform program listing or badge only after the platform has accepted us, with a link to the listing. Today we show none.

We make no promise of revenue, profit, rankings or advertising results. We commit to how we work: response times, milestones, acceptance tests, access rules and a clean exit. Platforms make their own decisions on approvals, account health, suspensions and rankings.

Most of our services are fixed fees, published on our pricing page: Store Care, Ops Desk, the 14-Day Ops Foundation, launches, Relay Modules and add-ons. None of these is a percentage of your sales or ad spend, and reimbursement claims on monthly plans carry no commission.

Two services work differently, and we say so plainly:

Store Launch, Store Care and Full Relay are services for a store that you own and run as your own business. The seller accounts are in your name, and the brand, the inventory, the money and every decision stay with you, including what to sell. On Full Relay we research and source products with you, but you approve every product, supplier, price and purchase, and you pay suppliers directly.

We do not sell stores, we do not sell product lists and we never promise income. Most new stores take months to find steady sales, and some never do. Inventory, platform fees, freight and ad spend are paid by you.

Founding clients pay a discounted price: 20% off launch fees, add-ons and the Foundation, plus 20% off monthly plans for the first 6 months, for the first 25 clients or until Jan 31, 2027. If we ever show a review or a quote from a founding client, we will say next to it that they received founding-client pricing.

We offer no referral reward today. If that changes, we will disclose it here and next to any content it affects.

We invite every client to review us at day 30 and day 90, with no incentive, and we never ask only happy clients. We never buy, write or filter reviews, and our contracts never limit honest reviews. We show only real reviews, linked to where they were posted.

Some of our education videos use AI-generated voices, and our 2026 Education Campaign uses fictional characters. Each embedded video carries a label: "Characters are fictional. Voices are AI-generated." Characters are never presented as our staff or clients. Details are in our editorial policy.

All dashboards, sample reports and worked examples that are not a real client's data are labeled "Illustrative · sample figures". Market statistics are shown with their source and date and are not a forecast of what any one store will earn.

Ecomrelays LLC is a Texas company. Part of our team works outside the US, as one managed team with a named US-facing lead.

Our prices exclude sales tax where it applies, and your invoice shows any tax as a separate line.

Questions about any of these disclosures? Email contact@ecomrelays.com, call +1 (469) 331-3129 or use our contact page. Ecomrelays LLC, 597 Mountcastle Dr, Rockwall, TX 75087. See also our terms of service.